Shipping Policy

Effective Date: 24 September 2026

We want your Black & White Culture order to reach you as smoothly as possible.

Order Processing

Most orders are prepared for dispatch within approximately 1–5 business days.

As some products are made or fulfilled on demand, processing times may increase during sales, festive periods, holidays or unusually high order volumes.

Delivery Timeline

After dispatch, delivery within India generally takes approximately 2–9 business days, depending on the destination and courier network.

As a general guide, please allow approximately 3–14 business days from order placement to delivery. These timelines are estimates and not guaranteed delivery dates.

Shipping Coverage

We ship to serviceable pin codes across India.

If your location cannot be serviced after an order is placed, we will contact you and arrange an appropriate resolution.

Shipping Charges

Any applicable shipping charges will be shown during checkout before payment. Free-shipping offers, where available, will be displayed on our website or during checkout.

Tracking

Once your order has been dispatched, tracking information will be shared through the available email, SMS, WhatsApp or order-status channels.

Delivery Delays

Occasionally, orders may be delayed due to courier disruptions, weather, public holidays, remote delivery locations, strikes, operational issues, or events outside our reasonable control.

If you experience an unusual delay, contact us and we will assist in checking the shipment status.

Incorrect Address or Failed Delivery

Please ensure that your shipping address and contact number are correct when placing an order.

If delivery fails because of an incorrect address, incomplete details or repeated unavailability of the recipient, the shipment may be returned to us. Additional shipping charges may apply if re-shipping is requested.

Cash on Delivery

Cash on Delivery may be offered for selected pin codes and orders. Availability will be shown during checkout.

We reserve the right to restrict COD in certain circumstances, including repeated failed or refused deliveries.

Lost or Damaged Shipment

If your parcel appears damaged upon delivery, or you believe it has been lost in transit, please contact us promptly at bwcsupport@budgetreach.com. Where possible, include your order number and relevant photographs.