Privacy Policy

Effective Date: 24 September 2026

At Black & White Culture, we respect your privacy. This Privacy Policy explains how information may be collected and used when you visit blackandwhiteculture.com, place an order, or interact with us.

Information We Collect

Depending on how you use our website, we may collect information such as your name, email address, mobile number, billing and shipping address, order information, payment-related information, device and browser information, IP address, and website activity.

Payment information may be processed directly by third-party payment providers and may not be stored by us.

How We Use Your Information

We may use your information to process and fulfil orders, arrange delivery, provide customer support, prevent fraud, maintain business records, improve the website, send marketing communications where permitted, and measure website and advertising performance.

Service Providers

Information may be shared where reasonably necessary with service providers such as Shopify, payment providers, fulfilment and manufacturing partners, courier and logistics providers, analytics providers, and advertising platforms such as Meta and Google.

Cookies & Analytics

Our website may use cookies and similar technologies for website functionality, analytics, advertising measurement and improving customer experience. You can control certain cookies through your browser or available website privacy controls.

Data Retention

We may retain information for as long as reasonably necessary to fulfil orders, provide customer service, maintain accounting and transaction records, meet legal or regulatory obligations, and resolve disputes.

Your Choices

Subject to applicable law, you may contact us regarding your personal information, including requests to correct or update information or to stop receiving marketing communication. You may also unsubscribe from marketing emails using the unsubscribe option included in those communications.

Data Security

We use reasonable administrative and technical measures to protect customer information. However, no internet-based system can guarantee complete security.

Third-Party Websites

Our website may contain links to external websites. Their privacy practices are governed by their own policies, and Black & White Culture is not responsible for those external websites.